Social commerce

Social commerce is buying and selling products directly inside social media apps, without leaving the platform to visit a separate website.

In more detail

Social commerce turns a social feed into a store. Instead of a post linking out to an external site, the whole purchase happens in-app: browsing a shoppable post, tapping a product tag, checking out in a live stream. Features like Instagram Shopping, TikTok Shop, Facebook Shop, and Pinterest Product Pins all fall under it. It matters because every extra click or page load loses buyers, so keeping discovery, decision, and checkout in one place tends to convert better. It also blends content and shopping, which means your organic posts and your storefront stop being separate things.

Example

A skincare brand posts a Reel showing how a serum is used, tags the product in the video, and a viewer taps the tag, reads the price, and buys it inside Instagram in under a minute. They never opened a browser or typed a card number into a new site.

FAQ

Social commerce, answered.

How is social commerce different from e-commerce?
E-commerce is selling through your own website or an online store. Social commerce keeps the entire purchase inside a social app, so the customer discovers and checks out in the same place they were scrolling.
Which platforms support social commerce?
Instagram, TikTok, Facebook, and Pinterest all offer it, though features vary by country. TikTok Shop and Instagram Shopping are the most widely used right now.

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